Support Services

Short term support services


Our services support vulnerable people who have a variety of short term needs, including:


Our Tier 2 Supported Living Schemes provide individuals with two year tenancies in either self contained or shared kitchen accommodation to prepare them with the skills for maintaining and sustaining a Tenancy, which we also support them to secure.

We work in partnership with City of York Council as part of their Resettlement pathway

York Housing Association also provides Intensive Housing Management floating support on behalf of City of York Council to their tenants.


To access either of these services complete a Single Access Point Referral online referral form


Support we offers under both schemes includes:

  • maintaining a tenancy

  • claiming benefits that you are entitled to

  • budgeting

  • arranging payment plans

  • independent living skills

  • liaising with other agencies on your behalf

  • assistance applying for grants

  • encouragement addressing self and home neglect   

  • befriending for support with loneliness

  • sign posting you to appropriate services

Addressing the impact of loneliness on older people


York Housing Association also provides a telephone befriending scheme to our existing customers to provide companionship and also to encourage awareness of other community services which also help combat loneliness .


To access this service please telephone 01904 636061 and ask for a referral to the ‘Befriending scheme’



York Housing Association understands that being homeless doesn’t always mean you’re sleeping rough.

We work in partnership with Scarborough Borough Council to provide accommodation for people who are without settled, safe or secure accommodation – you may be sofa surfing, threatened with eviction or where you’re living may be unsuitable for a variety of reasons.

What do we offer?

Accommodation services – this can be in a hostel, small shared houses or self-contained flats.


If you find yourself in that position the first thing you should do is contact Scarborough Borough Council Housing Options Team on 01723 232323.

Long term supported living 


We work with several agencies, who provide specialist (often 24 hour) support to some of our tenants.


We continue to own and maintain the property, but our managing agents employ the staff and provide support services.


We currently work with:



Wilf Ward Trust

United Response


If you need help or advice call 01904 636061

What our Tenants think about us...

“I am very happy with YHA and have been with them for five years.” 
Mr B from Leeds.