If you need help or advice, talk to your housing officer

Call 01904 636061

For repairs call 01904 636061. Outside of office hours, an emergency should be reported to our Out of Hours Team on 0845 601 5676.
For Complaints
click here.

Get in Touch

2 Alpha Court
Monks Cross Drive
YO32 9WN

Tel 01904 636061


Our office hours are 9am – 5pm

Out of office hours you may leave a message on our answering machine and we will return your call as soon as possible.


Alternatively, send us a message here and we will respond to your email by close of play the next working day.

Thanks for submitting!

If you're a third party solicitor enquiring about our insurance policy details and Portal ID:
For EL and PL our insurer is Zurich Municipal, policy number JHA-22S375-0013 and the portal compensator ID C00108.

For information on how to travel to our head office

Public Transport from York City Centre

First Stop York Buses  No. 16, No. 17
The Monks Cross Park & Ride No. 9
Circle Line 128

For information on Park and Ride :

iTravel York

West Offices, Station Rise, York, YO1 6GA
01904 551 550



The nearest long-stay car park is at the Park and Ride site. 

Auden House Extra Care Scheme

St Ann's Court
Cemetery Road
York  YO10 5FD
Tel:  01904 466056