York Housing Association is all about providing foundations, about the importance of a home for enabling people to lead successful lives. We believe having a strong foundation offers the possibility for people to develop the life they want, and this is the opportunity we aspire to offer all our customers.


We are a profit-for-a-purpose business, so every penny we generate through commercial activities is re-invested to support our core purpose. We work hard to balance a strong business head with a strong social heart, to ensure we are a successful, sustainable business and a values-driven organisation.


We provide strong foundations through providing affordable homes, supporting our communities and making a lasting difference in our neighbourhoods.


These are times when our sector is being challenged to think about its core purpose, how we contribute to the economy and how we support the people who make the economy work. As a successful housing provider, we are ideally placed to do more to support and enable our customers and local communities to succeed in life.


Our Mission

The reason we exist as an organisation is 'To provide a strong foundation for life'.

In the next five years we will build stronger foundations for even more people, by delivering on three strategic aims:

To provide as many good quality homes as we can

To deliver excellent customer service for customers

To shape strong, sustainable places for our communities


Our Vision

We will build more new homes than ever before. 

We will help our customers lead successful, independent lives. In doing so we will help build healthy and sustainable communities which offer more opportunities for the people who live there.

Our services will be modern, innovative and easy to use.

We will have a strong reputation and significant influence regionally and nationally.

We will be financially strong, flexible and resilient. 


Our Team


Julia Histon

Managing Director

Julia joined York HA in 2011 as Chief Executive.  She has worked in housing and regeneration for over 30 years, and has previously worked for Housing Associations, Regeneration Companies, and Local Authorities.  Prior to her current role, all of Julia's previous career has been in the North East; including Gateshead, Sunderland, Newcastle, Hartlepool and the Tees Valley.  

Kate Spencer

Operations Director 

Kate joined York HA in 1991 and carried out a variety of roles in housing management before becoming Operations Director. She previously worked for a Housing Association in the South of England, specialising in housing management and support. 

Sharon Brookes

Head of Asset Management and Maintenance

Sharon joined York HA in January 2020 with over 25 years’ experience in managing property related functions in social housing.  She has worked for a variety of different types of housing association across Yorkshire, Nottinghamshire and North East Lincolnshire.


Rachael Swales

Head of Housing and Customer Services

Rachael joined York HA in 2021 as Head of Housing and Customer Services.  She has worked in housing for over 20 years, for both Housing Associations and Local Authorities, specialising in housing management, tenancy sustainment, regeneration, customer services and tenant involvement. Rachael is a Member of the Chartered Institute of Housing.

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"They would have to buy a magic wand and wave it around to make things any better. I just can't fault the service I receive. I am a very satisfied resident."

Mr A from York