York Housing Association is all about providing foundations, about the importance of a home for enabling people to lead successful lives. We believe having a strong foundation offers the possibility for people to develop the life they want, and this is the opportunity we aspire to offer all our customers.
16 February 2021 - With the Prime Minister’s recent announcement about the extension of national lockdown measures until at least 8 March, we wanted to remind you, our customers, about the safety measures required when we visit your home. This includes the importance of maintaining a safe social distance at all times; if you could stay in a separate room while we are there, even better. Our colleagues will wear a face mask and we would ask you to as well, unless, of course, you have a medical reason not to wear one.
If you do not follow these safety guidelines, our colleagues can politely refuse to complete the requested job and we will reschedule the job for another time when we can guarantee your safety and ensure our safe methods of work are followed fully.
Warm Home Discount
Did you know, if you are on benefits or low income, you can go online and apply for a “Warm Home Discount”. You could get £140 off your utility bills or if using a key meter, it will be added to your card. And it won’t affect your cold weather payment or your winter fuel payment.
It’s a Government scheme, go to the www.gov.uk website and look for ‘warm home discount’. Your supplier will also be able to help you.
What our Tenants think about us...
“I have been here for 20 years and although the staff have changed the service has remained consistently good.”
Mr R from York