York Housing Association - 50 Years

Our Performance

Please view our performance during 2014/15.

 

 

 

Tenant Satisfaction Survey the results are in!

Thank you to all of our tenants who took the time to fill in the Tenant Satisfaction Survey questionnaire at the end 2015.  We are really pleased with the results because they show that overall tenants are happy with YHA as their landlord.  However, there is always room for improvement and we are doing some further work to address the areas where tenants felt less satisfied with our services - more detail on this will be provided in the next Tenant Newsletter.  The table below shows the headline figures from the survey and you can follow the link to the full report.

 

Overall satisfaction with YHA as landlord

88%

Satisfaction with quality of home

88%

Satisfaction with the repairs service

86%

 

Tenant Satisfaction Survey

 

 

 

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