What you can expect from us

Each new member of staff has an induction programme tailored to their needs.  Within the first week you will have been given a tour of the office and been introduced to all staff.

We will make sure that you have the necessary training to enable you to carry out your job.

You can expect regular meetings with your manager and ongoing informal support as needed.

You will meet regularly with the rest of your team for formal team meetings.

You will receive an annual appraisal which presents the opportunity for you to reflect on the last year and plan ahead.

You will be able to keep up to date with whats going on within the Association through staff newsletters, staff seminars, staff briefings and our intranet,

We will support and encourage you to get involved in pieces of work that we are carrying out to improve the service to our customers.  Your line manager will help you to identify particular skills and experience you have that would benefit any working groups. 

You will be encouraged to think creatively and come up with ideas and suggestions that could improve the service or the way we do things.

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News

Events

20 Aug 2010

Customer Panel Event

Our Next Customer Panel event takes place on 2 November at The Parsonage Hotel in Escrick.

If you are interested in becoming a Customer Panel member please speak to your Housing Officer.

Latest News

29 Jul 2010

Association's help for tenants

Tenants across the country could soon be getting much needed advice on repairs thanks to a pioneering service we are offering.

14 Jul 2010

Housing Officers Retire

Two Housing Officers who helped to improve the quality of life of hundreds of York tenants have retired.