York Housing Association - 50 Years

About Us

Welcome to York Housing Association

Our Mission is to be an excellent landlord, providing high quality housing and support services, making a positive contribution in the communities with which we work.

Our Vision to be recognised by customers and partners as being the organisation to turn to as the best, the most efficient and effective provider of housing and support services in the local area.


All our activities will be conducted according to principles and practices which reflect the association's values.  We will:

  • Ensure that customers are a driving force behind the business.
  • Be pro-active in finding ways to support a diverse range of individuals and local communities.
  • Treat all those with whom we are associated equally, fairly and with respect, and actively challenge any form of discrimination.
  • Use creativity and innovation to achieve continuous improvement.
  • Maximise the positive environmental impact of our activities.
  • Conduct all its activities professionally, in a context of openness, accessibility, accountability and probity.

Strategic Business Priorities

  1. To remain a strong and viable provider of excellent homes and services to our existing and future customers.
  2. Grow the business and develop the organisation.
  3. Excellent service provider to all our customers.
  4. Be proactive in exploring strategic partnerships.
  5. Employer of choice.

Value for Money

In order to achieve the mission and vision as much value as possible must be produced for the money and resources available to the Association and the Association's objectives must be delivered in the most cost-effective way possible.

To view our Value for Money Statement 2017 please click here.
To view our Value for Money Strategy please click here.

Equality and Diversity

We are committed to promoting Equality and Diversity in all our services and to give equality of opportunity to our diverse customer and employee group.

We aim to end discrimination and promote equal opportunities for everyone, and positively value diversity within the organisation.

To view our Equality and Diversity Policy Statement and Strategy please click here.

The Rainbow Tick

We hold the silver award from the Barnsley LGBT forum. The award shows our commitment to inclusive practice for LGBT communities.

Environmental Issues

Our Environmental Policy contains our vision and identifies the following main Strategy areas

  • Staff Awareness - keeping environmental issues "live" through seminars, newsletters, meetings of the Environment Group
  • Green housekeeping - the way we run our office operation - transport, waste, energy, recycling, purchasing
  • Tenant Awareness - particularly relating to energy use and costs - through events, newsletter,
  • Existing Housing - green refurbishment and retrofit to reduce energy costs and CO2 emissions
  • New Housing - sustainable construction to meet or exceed standards of the Code for Sustainable Homes.
  • Provision of Services.

To view our Sustainability Strategy please click here.


To find out more about the Association's history please click here

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